What is Intelligent Automation? How getting it wrong can stifle Digital TransformationMission Accomplished! The wrong definition of Intelligent Automation can make you think you’re done, when you’re only just getting started.Oct 29, 2020Oct 29, 2020
Three things that community is not: Or, why community is not a toothbrushIt is remarkable how many people with careers in community management don’t actually have a clear idea of what community is. Without a…Oct 28, 2020Oct 28, 2020
Predictive analytics are not social science: A common misunderstanding with major consequences for…This is the second in my series on common misunderstandings about predictive analytics that hinder their adoption in higher education. Last…Apr 2, 2018Apr 2, 2018
Liquid modernity & learning analytics: On educational data in the 21st centuryNov 29, 2017Nov 29, 2017
‘Good marketing’ isn’t good marketing: Why marketers should get out of the language gameAug 4, 2017Aug 4, 2017
Should edtech vendors stop selling ‘predictive analytics’? A response to Tim McKayAug 1, 2017Aug 1, 2017